Frequently Asked Questions

All guests accredited to the Göteborg Film Festival in the past four years already have an account with us. The easiest way is to try to log in with the email and password you remember using to log onto our Industry Platform. If you’ve forgotten your password, simply click ’Forgot Password’ to reset it.

If you’re unsure whether you have an account, try creating a new one. If you receive an error stating the email already exists, reset your password to log in.

If you’re unable to log in and creating a new account or resetting your password doesn’t help, please email us a description of the issue, along with a screenshot if possible, at industry@goteborgfilmfestival.se.

If you’re applying for accreditation on behalf of someone else, please create the account and fill in the accreditation form using the attendee’s email. This email will be linked to their account, granting access to the Industry Platform and ensuring they receive all relevant communication.

If you’d like to change your accreditation, please contact us at industry@goteborgfilmfestival.se.

All applications are handled manually, and the approval process varies. You will receive an email with the approval of your application within a few days of applying. If you have not received an email in two weeks, please contact us at accreditation@goteborgfilmfestival.se

After you have made the payment you will receive a receipt with e-mail. If you need an invoice, please contact accreditation@goteborgfilmfestival.se.

The festival hotel is Clarion Hotel Draken. This is also where the Industry Center and the Accreditation desk is located. Read more about the hotel and book your room here. If you can't find any suitable room at Hotel Draken, we recommend Comfort Hotel® Göteborg at Stenpiren.

If you are interested in purchasing 5 or more accreditations, please contact accreditation@goteborgfilmfestival.se.